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Work integrated learning for employee health in schools

Journal Article published 17 Nov 2014 in International Journal of Quality and Service Sciences volume 6 issue 4 on pages 387 to 398

Authors: Stefan Lagrosen, Yvonne Lagrosen

A health‐related quality management approach to evaluating health promotion activities

Journal Article published 23 Mar 2012 in International Journal of Quality and Service Sciences volume 4 issue 1 on pages 76 to 85

Authors: Ingela Bäckström, Lina Eriksson, Yvonne Lagrosen

Editors: Su Mi Dahlgaard‐Park

Investigating patient loyalty

Journal Article published 20 Jun 2016 in International Journal of Quality and Service Sciences volume 8 issue 2 on pages 179 to 196

Authors: Medi Yarmen, Sik Sumaedi, I Gede Mahatma Yuda Bakti, Tri Rakhmawati, Nidya Judhi Astrini, Tri Widianti

Level of satisfaction among postgraduate health sciences students on the cafeteria facilities in Universiti Kebangsaan Malaysia, Kuala Lumpur Campus

Journal Article published 17 Nov 2014 in International Journal of Quality and Service Sciences volume 6 issue 4 on pages 258 to 273

Authors: Jian Pei Kong, Sameeha Mohd Jamil

Primary health care services quality in Spain

Journal Article published 23 Nov 2012 in International Journal of Quality and Service Sciences volume 4 issue 4 on pages 387 to 398

Authors: Francisco J. Miranda, Antonio Chamorro, Luis R. Murillo, Juan Vega

ISO 9001 in health service sector: a review and future research proposal

Journal Article published 11 Mar 2014 in International Journal of Quality and Service Sciences volume 6 issue 1 on pages 17 to 29

Authors: Tri Rakhmawati, Sik Sumaedi, Nidya Judhi Astrini

Facilitating system-wide organizational change in health care

Journal Article published 16 Mar 2015 in International Journal of Quality and Service Sciences volume 7 issue 1 on pages 72 to 89

Authors: Anna Westerlund, Rickard Garvare, Elisabet Höög, Monica Elisabeth Nyström

How communicative leadership influences co-workers’ health – a quality management perspective

Journal Article published 20 Jun 2016 in International Journal of Quality and Service Sciences volume 8 issue 2 on pages 143 to 158

Authors: Ingela Bäckström, Pernilla Ingelsson, Catrin Johansson

2011 Awards for Excellence

Journal Article published 23 Mar 2012 in International Journal of Quality and Service Sciences volume 4 issue 1

Teleological approaches from complexity sciences in services

Journal Article published 31 Aug 2012 in International Journal of Quality and Service Sciences volume 4 issue 3 on pages 224 to 237

Authors: Göran Svensson, Carmen Padin

Co‐creating value innovation through resource integration

Journal Article published 23 Mar 2010 in International Journal of Quality and Service Sciences volume 2 issue 1 on pages 60 to 78

Authors: Cristina Mele, Tiziana Russo Spena, Maria Colurcio

Editors: E. Gummesson

Social practices as units of value creation: theoretical underpinnings and implications

Journal Article published 23 Mar 2010 in International Journal of Quality and Service Sciences volume 2 issue 1 on pages 95 to 112

Authors: Heli Holttinen

Editors: E. Gummesson

Rethinking service innovation: four pathways to evolution

Journal Article published 23 Mar 2010 in International Journal of Quality and Service Sciences volume 2 issue 1 on pages 79 to 94

Authors: Roberta Sebastiani, Marco Paiola

Editors: E. Gummesson

Co‐creating value in sponsorship relations: the case of the Royal Swedish Opera

Journal Article published 23 Mar 2010 in International Journal of Quality and Service Sciences volume 2 issue 1 on pages 113 to 127

Authors: Ragnar Lund

Editors: E. Gummesson

Business model design: conceptualizing networked value co‐creation

Journal Article published 23 Mar 2010 in International Journal of Quality and Service Sciences volume 2 issue 1 on pages 43 to 59

Authors: Suvi Nenonen, Kaj Storbacka

Editors: E. Gummesson

Lean and six sigma – critical success factors revisited

Journal Article published 22 Mar 2013 in International Journal of Quality and Service Sciences volume 5 issue 1 on pages 86 to 100

Authors: Dag Näslund

Editors: Su Mi Dahlgaard Park

Service quality implementation: problems and solutions

Journal Article published 6 Jul 2010 in International Journal of Quality and Service Sciences volume 2 issue 2 on pages 189 to 205

Authors: Moshe Sharabi, Moshe Davidow

Service quality in higher education – a review and research agenda

Journal Article published 6 Jul 2010 in International Journal of Quality and Service Sciences volume 2 issue 2 on pages 259 to 272

Authors: Parves Sultan, Ho Yin Wong

Understanding professional service delivery

Journal Article published 6 Jul 2010 in International Journal of Quality and Service Sciences volume 2 issue 2 on pages 217 to 238

Authors: Kate Walsh, Judith R. Gordon

A simplified lean method to capture customer voice

Journal Article published 6 Jul 2010 in International Journal of Quality and Service Sciences volume 2 issue 2 on pages 175 to 188

Authors: Robert Teehan, Walter Tucker