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Call-Routing Schemes for Call-Center Outsourcing JOURNAL ARTICLE published January 2007 in Manufacturing & Service Operations Management |
Product Life Cycle Data Set: Raw and Cleaned Data of Weekly Orders for Personal Computers JOURNAL ARTICLE published January 2019 in Manufacturing & Service Operations Management |
A Robust Optimization Approach for Improving Service Quality JOURNAL ARTICLE published July 2000 in Manufacturing & Service Operations Management |
In Memoriam: Lee Schwarz, 1941–2023 JOURNAL ARTICLE published March 2024 in Manufacturing & Service Operations Management |
Buyback Pricing of Durable Goods in Dual Distribution Channels JOURNAL ARTICLE published March 2020 in Manufacturing & Service Operations Management |
Behavior-Based Quality Discrimination JOURNAL ARTICLE published 23 March 2020 in Manufacturing & Service Operations Management |
Scan Based Trading and Bargaining Equilibrium: A Structural Estimation of Supply Chain Profit JOURNAL ARTICLE published July 2022 in Manufacturing & Service Operations Management |
Acknowledgment to Guest Associate Editors and Reviewers (2009) JOURNAL ARTICLE published April 2010 in Manufacturing & Service Operations Management |
Acknowledgment to Guest Editors and Reviewers (2010) JOURNAL ARTICLE published April 2011 in Manufacturing & Service Operations Management |
Retail Inventory Management When Records Are Inaccurate JOURNAL ARTICLE published April 2008 in Manufacturing & Service Operations Management |
Retail in High Definition: Monitoring Customer Assistance Through Video Analytics JOURNAL ARTICLE published September 2021 in Manufacturing & Service Operations Management |
Improved Crop Productivity Through Optimized Planting Schedules JOURNAL ARTICLE published November 2020 in Manufacturing & Service Operations Management |
Inventory Management in Humanitarian Operations: Impact of Amount, Schedule, and Uncertainty in Funding JOURNAL ARTICLE published October 2014 in Manufacturing & Service Operations Management |
How Do Contract Parameters Influence the Economics of Vehicle-to-Grid? JOURNAL ARTICLE published February 2017 in Manufacturing & Service Operations Management |
Capacity Investment in Renewable Energy Technology with Supply Intermittency: Data Granularity Matters! JOURNAL ARTICLE published October 2015 in Manufacturing & Service Operations Management |
Optimal Consolidation of Polling Locations JOURNAL ARTICLE published May 2024 in Manufacturing & Service Operations Management |
Manage Inventories with Learning on Demands and Buy-up Substitution Probability JOURNAL ARTICLE published March 2023 in Manufacturing & Service Operations Management |
Dynamic Competitive Newsvendors with Service-Sensitive Demands JOURNAL ARTICLE published January 2007 in Manufacturing & Service Operations Management |
A Supply Chain Model with Reverse Information Exchange JOURNAL ARTICLE published October 2005 in Manufacturing & Service Operations Management |
Pricing in Queues Without Demand Information JOURNAL ARTICLE published July 2014 in Manufacturing & Service Operations Management |