Mean Service Metrics: Biased Quality Judgment and the Customer–Server Quality Gap

JOURNAL ARTICLE published September 2020 in Manufacturing & Service Operations Management

Authors: Robert J. Batt | Jordan D. Tong

Contract Theory: Impact on Biopharmaceutical Alliance Structure and Performance

JOURNAL ARTICLE published July 2017 in Manufacturing & Service Operations Management

Authors: Niyazi Taneri | Arnoud De Meyer

Patient Sensitivity to Emergency Department Waiting Time Announcements

JOURNAL ARTICLE published 20 December 2023 in Manufacturing & Service Operations Management

Authors: Eric Park | Huiyin Ouyang | Jingqi Wang | Sergei Savin | Siu Chung Leung | Timothy H. Rainer

Linking Cyclicality and Product Quality

JOURNAL ARTICLE published July 2013 in Manufacturing & Service Operations Management

Authors: Manuel E. Sosa | Jürgen Mihm | Tyson R. Browning

Shipment Policies for Products with Fixed Shelf Lives: Impact on Profits and Waste

JOURNAL ARTICLE published May 2022 in Manufacturing & Service Operations Management

Authors: Arzum Akkaş | Dorothee Honhon

Requirements Planning with Substitutions: Exploiting Bill-of-Materials Flexibility in Production Planning

JOURNAL ARTICLE published April 2000 in Manufacturing & Service Operations Management

Authors: Anantaram Balakrishnan | Joseph Geunes

Why Are Forecast Updates Often Disappointing?

JOURNAL ARTICLE published April 2000 in Manufacturing & Service Operations Management

Authors: Kyle Cattani | Warren Hausman

Erratum to Bounds in “Serial Production/Distribution Systems Under Service Constraints”

JOURNAL ARTICLE published October 2003 in Manufacturing & Service Operations Management

Authors: Tamer Boyaci | Guillermo Gallego | Kevin H. Shang | Jing-Sheng Song

Optimal Backlogging Over an Infinite Horizon Under Time-Varying Convex Production and Inventory Costs

JOURNAL ARTICLE published April 2009 in Manufacturing & Service Operations Management

Authors: Archis Ghate | Robert L. Smith

Coordinating Inventory Control and Pricing Strategies with Random Demand and Fixed Ordering Cost

JOURNAL ARTICLE published January 2003 in Manufacturing & Service Operations Management

Authors: Xin Chen | David Simchi-Levi

Shipping to Heterogeneous Customers with Competing Carriers

JOURNAL ARTICLE published July 2020 in Manufacturing & Service Operations Management

Authors: Tao Lu | Ying-Ju Chen | Jan C. Fransoo | Chung-Yee Lee

Assessing the Value of Information Sharing in a Promotional Retail Environment

JOURNAL ARTICLE published April 2000 in Manufacturing & Service Operations Management

Authors: Ananth. V. Iyer | Jianming Ye

Optimal Screening for Hepatocellular Carcinoma: A Restless Bandit Model

JOURNAL ARTICLE published January 2019 in Manufacturing & Service Operations Management

Authors: Elliot Lee | Mariel S. Lavieri | Michael Volk

Threshold-Based Allocation Policies for Inventory Management of Red Blood Cells

JOURNAL ARTICLE published May 2018 in Manufacturing & Service Operations Management

Authors: Vahid Sarhangian | Hossein Abouee-Mehrizi | Opher Baron | Oded Berman

The Value of Information Sharing in a Two-Stage Supply Chain with Production Capacity Constraints: The Infinite Horizon Case

JOURNAL ARTICLE published January 2002 in Manufacturing & Service Operations Management

Authors: Yao Zhao | David Simchi-Levi

A Markov Decision Model for Managing Display-Advertising Campaigns

JOURNAL ARTICLE published March 2023 in Manufacturing & Service Operations Management

Authors: Narendra Agrawal | Sami Najafi-Asadolahi | Stephen A. Smith

Self-Selected Task Allocation

JOURNAL ARTICLE published November 2021 in Manufacturing & Service Operations Management

Authors: Refael Hassin | Adam Nathaniel

On the Distributed Energy Storage Investment and Operations

JOURNAL ARTICLE published 9 August 2023 in Manufacturing & Service Operations Management

Authors: Owen Q. Wu | Roman Kapuscinski | Santhosh Suresh

Editorial Board

JOURNAL ARTICLE published January 2024 in Manufacturing & Service Operations Management

Managing Uncertain Capacities for Network Revenue Optimization

JOURNAL ARTICLE published March 2022 in Manufacturing & Service Operations Management

Authors: Fabricio Previgliano | Gustavo Vulcano