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Managing the innovation legitimacy of the sharing economy JOURNAL ARTICLE published December 2019 in International Journal of Quality Innovation |
A blueprinting approach to service innovation in private educational institutions JOURNAL ARTICLE published December 2017 in International Journal of Quality Innovation |
Diffusion of innovation: customer relationship management adoption in supply chain organizations JOURNAL ARTICLE published December 2015 in International Journal of Quality Innovation |
Planting and harvesting innovation - an analysis of Samsung Electronics JOURNAL ARTICLE published December 2019 in International Journal of Quality Innovation |
Strengthening information technology security through the failure modes and effects analysis approach JOURNAL ARTICLE published December 2018 in International Journal of Quality Innovation |
Assessing healthcare service quality: a comparative study of patient treatment types JOURNAL ARTICLE published December 2017 in International Journal of Quality Innovation Research funded by Keimyung University (Grant) |
Quality management and innovation: new insights on a structural contingency framework JOURNAL ARTICLE published December 2015 in International Journal of Quality Innovation |
Customer satisfaction of Vietnam Airline domestic service quality JOURNAL ARTICLE published December 2017 in International Journal of Quality Innovation |
The effect of technology-exploration on product innovation: an analysis based on Korean manufacturing SMEs JOURNAL ARTICLE published December 2016 in International Journal of Quality Innovation |
Innovative Thermobalancing therapy and Dr Allen’s Device for the first time employ body energy to treat chronic prostatic diseases effectively JOURNAL ARTICLE published December 2020 in International Journal of Quality Innovation |
More is not always better—non-linear effects in crowdfunding JOURNAL ARTICLE published December 2019 in International Journal of Quality Innovation |
The effect of externalities on adoption of social customer relationship management (SCRM) JOURNAL ARTICLE published December 2017 in International Journal of Quality Innovation |
An analysis of passengers’ ride needs of urban rail transit services: application of quality function deployment JOURNAL ARTICLE published December 2019 in International Journal of Quality Innovation Research funded by Research Grants Council of the Hong Kong Special Administration Region, China (TBRS Project No. T32-101/15-R) | City University of Hong Kong (SRG Project No. 7004698) |
A value perspective of service interaction quality: the case of immigrants returning to native countries as medical tourists JOURNAL ARTICLE published December 2019 in International Journal of Quality Innovation |
The missing link: toward an assessment of innovation capacity in health care organizations JOURNAL ARTICLE published December 2018 in International Journal of Quality Innovation |
Review of “DreamMakers: Innovating for the Greater Good” by Michele Hunt, DreamMakers (dreammakers.org) JOURNAL ARTICLE published December 2017 in International Journal of Quality Innovation |
A complete project environment simulation to improve six sigma training class engagement JOURNAL ARTICLE published December 2017 in International Journal of Quality Innovation |
The effect of operational innovation and QM practices on organizational performance in the healthcare sector JOURNAL ARTICLE published December 2015 in International Journal of Quality Innovation |
Co-creation of improved quality in disaster response and recovery JOURNAL ARTICLE published December 2015 in International Journal of Quality Innovation |
Developing an innovative entity extraction method for unstructured data JOURNAL ARTICLE published December 2017 in International Journal of Quality Innovation |