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Salesperson resistance to change: an empirical investigation of antecedents and outcomes JOURNAL ARTICLE published 5 October 2012 in International Journal of Bank Marketing |
Private and public banks: a comparison of customer expectations and perceptions JOURNAL ARTICLE published 1 December 1997 in International Journal of Bank Marketing |
Retaining customer satisfaction in turbulent times JOURNAL ARTICLE published 11 October 2011 in International Journal of Bank Marketing |
Special issue on Social issues in banking JOURNAL ARTICLE published 1 February 2011 in International Journal of Bank Marketing |
Editorial JOURNAL ARTICLE published 22 February 2013 in International Journal of Bank Marketing |
Understanding trust in banks JOURNAL ARTICLE published 1 July 2014 in International Journal of Bank Marketing |
Greening crowdfunding campaigns: an investigation of message framing and effective communication strategies for funding success JOURNAL ARTICLE published 28 October 2021 in International Journal of Bank Marketing |
Building customer loyalty in digital banking JOURNAL ARTICLE published 4 September 2017 in International Journal of Bank Marketing |
The role of time wasted in sales force attitudes and intention to quit JOURNAL ARTICLE published 1 January 2006 in International Journal of Bank Marketing |
Investigating the factors influencing the adoption of m-banking: a cross cultural study JOURNAL ARTICLE published 1 June 2015 in International Journal of Bank Marketing |
Online banking in transition economies: the implementation and development of online banking systems in Romania JOURNAL ARTICLE published 1 November 2002 in International Journal of Bank Marketing |
Racial/ethnic differences in mobile payment usage: what do we know, and what do we need to know? JOURNAL ARTICLE published 24 January 2023 in International Journal of Bank Marketing |
Internet banking market performance: Turkey versus the UK JOURNAL ARTICLE published 17 April 2007 in International Journal of Bank Marketing |
Bank strategic positioning and some determinants of bank selection JOURNAL ARTICLE published 1 November 1996 in International Journal of Bank Marketing |
Relationships between organizational support, customer orientation, and work outcomes JOURNAL ARTICLE published 13 April 2010 in International Journal of Bank Marketing |
Debit and credit card usage and satisfaction JOURNAL ARTICLE published 2 March 2010 in International Journal of Bank Marketing |
Price, brand cues, and banking customer value JOURNAL ARTICLE published 1 May 2005 in International Journal of Bank Marketing |
Provision of electronic banking in the UK and the Republic of Ireland JOURNAL ARTICLE published 1 April 1999 in International Journal of Bank Marketing |
Customer responses to CSR in the Pakistani banking industry JOURNAL ARTICLE published 1 June 2015 in International Journal of Bank Marketing |
Customer satisfaction index and financial performance: a European cross country study JOURNAL ARTICLE published 1 April 2019 in International Journal of Bank Marketing |