Investigating the Effect of Service Quality on Customer Loyalty in the Hotel Industry: The Mediating Role of Customer Satisfaction and the Moderating Roles of Service Recovery and Perceived Value

JOURNAL ARTICLE published July 2013 in Journal of China Tourism Research

Authors: Nien-Te Kuo | Kuo-Chien Chang | Yi-Sung Cheng | Chia-Hui Lai

Forty Years of China Tourism Research: Reflections and Prospects

JOURNAL ARTICLE published 3 July 2019 in Journal of China Tourism Research

Authors: Jigang Bao | Songshan (Sam) Huang | Ganghua Chen

Exploring the Environmental Scanning of the Hotel Industry in China

JOURNAL ARTICLE published October 2016 in Journal of China Tourism Research

Authors: Pimtong Tavitiyaman | Hanqin Qiu Zhang | Vincent T. Law | Pearl M. C. Lin

Exploring the Travel Motivations and Behaviors of Educational Tourists: A Study of Mainland Chinese Students in New Zealand

JOURNAL ARTICLE published 3 April 2022 in Journal of China Tourism Research

Authors: Mao-Tang Lin | Claire Liu

Exploring Antecedents of Employee Turnover Intention – Evidence of China’s Hotel Industry

JOURNAL ARTICLE published 2 January 2015 in Journal of China Tourism Research

Authors: Hanqin Qiu | Ben Haobin Ye | Kam Hung | Qi Yan York

China's Outbound Tourism as a Way of Ordering

JOURNAL ARTICLE published October 2011 in Journal of China Tourism Research

Authors: Tony S. M. Tse

How Does COVID-19 Influence Tourist Behavioral Intentions in a Post-COVID World?

JOURNAL ARTICLE published 21 March 2024 in Journal of China Tourism Research

Authors: Yu Pan | Jianwen Li | Xiaoxiao Fu | Yamei Liu | Xinyu Guo

Measuring Customer Perceptions of Hotel Service Quality Based on a SERVPERF Approach

JOURNAL ARTICLE published 12 March 2010 in Journal of China Tourism Research

Authors: Zhihui Li

Developing and Marketing Tourist Attractions in Ethnic Minority Destinations: Dilemmas from the supply-side in Congjiang, China

JOURNAL ARTICLE published December 2023 in Journal of China Tourism Research

Authors: Cora Un In Wong | Lianping Ren | Suh-hee Choi

Service Encounter Communication, Altruistic Value, and Customer Satisfaction: A Study of Overseas Tourists Buying Transportation Services in Shanghai

JOURNAL ARTICLE published 3 April 2019 in Journal of China Tourism Research

Authors: Lilian Consuelo Mustelier-Puig | Amna Anjum | Xu Ming

Tourism Demand Modeling and Forecasting: A Review of Literature Related to Greater China

JOURNAL ARTICLE published March 2009 in Journal of China Tourism Research

Authors: Gang Li

An Analysis of Disaster Management by the Chinese Government in the Market Rejuvenation of the Tourism Industry From the Severe Snowstorms in 2008

JOURNAL ARTICLE published April 2012 in Journal of China Tourism Research

Authors: Hanqin Qiu Zhang | Qi Yan

How do Worry, Self-efficacy, and Coping Interact? Examining Chinese tourists to Australia

JOURNAL ARTICLE published October 2016 in Journal of China Tourism Research

Authors: Xin Jin | Lei Wu | Susanne Becken | PeiYi Ding

The Impacts of Cultural and Emotional Intelligence on Hotel Guest Satisfaction: Asian and Non-Asian Perceptions of Staff Capabilities

JOURNAL ARTICLE published 3 July 2021 in Journal of China Tourism Research

Authors: Rachel Lam | Catherine Cheung | Peter Lugosi

Guest Editor's Note

JOURNAL ARTICLE published June 2010 in Journal of China Tourism Research

Authors: Honggen Xiao | Denise Chong

How a Tour Guide Interpretation Service Creates Intention to Revisit for Tourists from Mainland China: The Mediating Effect of Perceived Value

JOURNAL ARTICLE published 2 January 2019 in Journal of China Tourism Research

Authors: Yi-Sung Cheng | Nien-Te Kuo | Kuo-Chien Chang | Chien-Hsu Chen

Investigating the Attributes of Cultural Creative Product Satisfaction - the Case of the Palace Museum

JOURNAL ARTICLE published 1 December 2022 in Journal of China Tourism Research

Authors: Nelson K. F. Tsang | Mengdi Zhu | Wai Ching Wilson Au

Mainland Chinese Visitors’ Perceptions of Macau as a Travel Destination

JOURNAL ARTICLE published 2 January 2021 in Journal of China Tourism Research

Authors: Loretta Pang | Rob Law | Davis Ka Chio Fong

Territorial Governance, Market Integration and Indigenous Citizens in China’s State-led Eco-tourism: Developing the Xixi National Wetland Park

JOURNAL ARTICLE published 3 October 2022 in Journal of China Tourism Research

Authors: Zhu Qian

Official and Subjective Hotel Attributes Compared: Online Hotel Rates in Shanghai

JOURNAL ARTICLE published 2 January 2019 in Journal of China Tourism Research

Authors: David Emanuel Andersson | Mofei Jia