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Patient and health professions student team perceptions of patient-centeredness in an inter-professional education home-visit program: An exploratory study JOURNAL ARTICLE published 3 November 2016 in Patient Experience Journal |
Weighting patient satisfaction factors to inform health care providers of the patient experience in the age of social media consumer sentiment JOURNAL ARTICLE published 29 April 2015 in Patient Experience Journal |
Tell Me More: Promoting compassionate patient care through conversations with medical students JOURNAL ARTICLE published 6 November 2018 in Patient Experience Journal |
Why do they do that?: Looking beyond typical reasons for non-urgent ED use among Medicaid patients JOURNAL ARTICLE published 3 November 2016 in Patient Experience Journal |
Reframing innovation and technology for healthcare: A commitment to the human experience JOURNAL ARTICLE published 24 July 2019 in Patient Experience Journal |
The Sherpa meets Maslow: Medicine and the hierarchy of needs JOURNAL ARTICLE published 25 April 2018 in Patient Experience Journal |
Leadership development practices and patient satisfaction: An exploratory study of select U.S. Academic medical centers JOURNAL ARTICLE published 24 April 2017 in Patient Experience Journal |
Family-centered caregiving from hospital to home: Coping with trauma and building capacity with the HOPE for Families model JOURNAL ARTICLE published 25 April 2018 in Patient Experience Journal |
Caregiving and the experience of health and illness in children living with HIV/AIDS in Gulu District Northern Uganda: An ethnographic research narrative JOURNAL ARTICLE published 30 April 2014 in Patient Experience Journal |
Family Experience Tracers: Patient Family Advisor led interviews generating detailed qualitative feedback to influence performance improvement JOURNAL ARTICLE published 25 July 2018 in Patient Experience Journal |
Considering shared power and responsibility: Diabetic patients’ experience with the PCMH care model JOURNAL ARTICLE published 29 April 2015 in Patient Experience Journal |
A next-day, brief e-survey overcomes the excessive variability seen in CAHPS-style emergency department surveys so that individual physician performance can be assessed on a regular basis JOURNAL ARTICLE published 24 July 2019 in Patient Experience Journal |
A trip to healthcare JOURNAL ARTICLE published 26 July 2017 in Patient Experience Journal |
Can social media reduce discrimination and ignorance towards patients with long term conditions? A chronic kidney disease example in the UK and more widely JOURNAL ARTICLE published 28 April 2016 in Patient Experience Journal |
Homeless and marginally housed Veteran perspectives on participating in a photo-elicitation research study JOURNAL ARTICLE published 25 April 2018 in Patient Experience Journal |
Using a data-driven organizational improvement model to engage an interdisciplinary team in transforming a public women’s health clinic JOURNAL ARTICLE published 20 November 2014 in Patient Experience Journal |
The comparative impact of different patient-centered medical home domains on satisfaction among individuals living with type II diabetes JOURNAL ARTICLE published 12 November 2015 in Patient Experience Journal |
Transformations in health information technology and the impact on patient experience JOURNAL ARTICLE published 24 July 2019 in Patient Experience Journal |
Patient evaluations of the interpersonal care experience (ICE) in U.S. hospitals: A factor analysis of the HCAHPS survey JOURNAL ARTICLE published 28 April 2016 in Patient Experience Journal |
Conceptualising multiple conditions in Australia: First steps to systemic change to meet the needs of people with serious long-term illnesses JOURNAL ARTICLE published 12 November 2015 in Patient Experience Journal |