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Lessons for Crisis Communication on Social Media: A Systematic Review of What Research Tells the Practice

JOURNAL ARTICLE published 20 October 2018 in International Journal of Strategic Communication

Research funded by Myndigheten för Samhällsskydd och Beredskap (0)

Authors: Mats Eriksson

https://doi.org/10.1080/1553118x.2018.1510405 Actions

Social Media in Crisis Communication

BOOK CHAPTER published 29 January 2018 in Crisis Communication

Authors: Kjell Brataas

https://doi.org/10.4324/9781315368245-6 Actions

Social Media and Strategic Communication: An Examination of Theory and Practice in Communication Research

BOOK CHAPTER published 20 November 2014 in The Routledge Handbook of Strategic Communication

https://doi.org/10.4324/9780203094440-46 Actions

Applying Social Media in Crisis Communication: A Quantitative Review of Social Media-Related Crisis Communication Research from 2009 to 2017

JOURNAL ARTICLE published 3 August 2017 in International Journal of Crisis Communication

Authors: Yuan Wang | Department of Communication, Eastern Kentucky University, USA

https://doi.org/10.31907/2617-121x.2017.01.01.05 Actions

Strategy and Tactics in Strategic Communication: Examining their Intersection with Social Media Use

JOURNAL ARTICLE published 15 March 2018 in International Journal of Strategic Communication

Authors: Kenneth D. Plowman | Christopher Wilson

https://doi.org/10.1080/1553118x.2018.1428979 Actions

Crisis Communication

OTHER published 22 August 2018 in The International Encyclopedia of Strategic Communication

Authors: Timothy Coombs

https://doi.org/10.1002/9781119010722.iesc0054 Actions

On-line Strategic Crisis Communication: In Search of a Descriptive Model Approach

JOURNAL ARTICLE published October 2012 in International Journal of Strategic Communication

Authors: Mats Eriksson

https://doi.org/10.1080/1553118x.2012.711403 Actions

Social Media Influencers in Strategic Communication: A Conceptual Framework for Strategic Social Media Influencer Communication

JOURNAL ARTICLE published 8 August 2019 in International Journal of Strategic Communication

Authors: Nadja Enke | Nils S. Borchers

https://doi.org/10.1080/1553118x.2019.1620234 Actions

The Impacts of Contextual Factors on Social Media Crises: Implications for Crisis Communication Strategy Selection

JOURNAL ARTICLE published January 2017 in International Journal of Strategic Communication

Authors: Hui Zhao

https://doi.org/10.1080/1553118x.2016.1244061 Actions

Strategic Communication: Defining the Field and its Contribution to Research and Practice

JOURNAL ARTICLE published 8 August 2018 in International Journal of Strategic Communication

Authors: Ansgar Zerfass | Dejan Verčič | Howard Nothhaft | Kelly Page Werder

https://doi.org/10.1080/1553118x.2018.1493485 Actions

Social Media Influencers as a Crisis Risk in Strategic Communication: Impact of Indiscretions on Professional Endorsements

JOURNAL ARTICLE published 8 August 2019 in International Journal of Strategic Communication

Authors: Kylie Sng | Tsi Ying Au | Augustine Pang

https://doi.org/10.1080/1553118x.2019.1618305 Actions

Social Media Influencers as a Crisis Risk in Strategic Communication: Impact of Indiscretions on Professional Endorsements

BOOK CHAPTER published 9 November 2021 in Social Media Influencers in Strategic Communication

Authors: Kylie Sng | Tsi Ying Au | Augustine Pang

https://doi.org/10.4324/9781003181286-4 Actions

Revisiting STREMII: Social Media Crisis Communication During Hurricane Matthew

JOURNAL ARTICLE published 1 November 2018 in Journal of International Crisis and Risk Communication Research

Authors: Margaret Stewart | Cory Young

https://doi.org/10.30658/jicrcr.1.2.5 Actions

Social Media in Management of the Terror Crisis in Norway: Experiences and Lessons Learned

BOOK CHAPTER published 1 October 2018 in Social Media Use in Crisis and Risk Communication

Authors: Harald Hornmoen | Per Helge Måseide

https://doi.org/10.1108/978-1-78756-269-120181009 Actions

Communicating Strategic Change

BOOK CHAPTER published 27 June 2017 in Social Media and Crisis Communication

Authors: Michael B. Goodman

https://doi.org/10.4324/9781315749068-4 Actions

Social Media Influencers in Strategic Communication: A Conceptual Framework for Strategic Social Media Influencer Communication

BOOK CHAPTER published 9 November 2021 in Social Media Influencers in Strategic Communication

Authors: Nadja Enke | Nils S. Borchers

https://doi.org/10.4324/9781003181286-2 Actions

Corporate Social Responsibility as Strategic Crisis Communication in an Economic Crisis among Financial Service Organizations

JOURNAL ARTICLE published 30 September 2018 in Asian Communication Research

Authors: Wonjun Chung | Taejun (David) Lee

https://doi.org/10.20879/acr.2018.15.2.25 Actions

Strategic Communication through Social Media Influencers: Current State of Research and Desiderata

JOURNAL ARTICLE published 8 August 2019 in International Journal of Strategic Communication

Authors: Gerrit Sundermann | Thorsten Raabe

https://doi.org/10.1080/1553118x.2019.1618306 Actions

What to Say and How to Say It? Corporate Strategic Communication through Social Media during the Pandemic

JOURNAL ARTICLE published 8 August 2022 in International Journal of Strategic Communication

Authors: Yanyan Shang | Ru-Shiun Liou | Rekha Rao-Nicholson

https://doi.org/10.1080/1553118x.2022.2033980 Actions

Social Media

OTHER published 22 August 2018 in The International Encyclopedia of Strategic Communication

Authors: Chiara Valentini

https://doi.org/10.1002/9781119010722.iesc0162 Actions
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