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The Role of Customer Knowledge Management Process in Service Recovery Performance: An Applied Study to the Egyptian National Railways

Journal Article published 30 May 2015 in International Journal Of Management and Applied Research volume 2 issue 1 on pages 1 to 21

Authors: Nehal El-Helaly, Ahmed Ebeid, Azza El-Menbawey

Service Based Contract Used in Islamic Finance: A Comparison of Hawalah, Wakalah, and Kafalah

Journal Article published 30 Sep 2016 in International Journal Of Management and Applied Research volume 3 issue 4 on pages 160 to 171

Authors: Maryam Sofia Mohd Suhaimi, Maryam Syamilah Md Fauzi, Noryatim Noryatim, Norashikin Mohd Noh, Nursyamimi Shuhaimin, Qurratulain Jaafar, Siti Maspuah Maulan, Zati Fatini Johan, Aishath Muneeza